Returns Policy

Returns Policy for Est 1469 Ltd accessible from www.est1469.com/returns-policy

Last updated: 24th September 2023

The Royal Blue 30-day Happiness Guarantee 

We want you to be happy using our products, so we created the “Royal Blue 30-day Happiness Guarantee” to give you plenty of time to make sure you are 100% satisfied with your purchase. If for any reason you’re unhappy with your purchase, just drop us an email, return the unused item and we’ll process your refund. Simple.

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We ‘the Seller’ are confident that our products will provide you ‘the Customer’ with full satisfaction. However, if you are dissatisfied with our products for any reason, we provide a 30-day money back satisfaction guarantee.

Eligible returns require that the items are unused and in the same condition they were received. Partially consumed and fully consumed products are not covered. Bundles and multi-packs will be refunded based on the proportion of items that have been consumed.

If a product issue is reported after the 90-day period, then contact our customer service team by email at [email protected]. Refunds or exchanges after the 30-day period are at the discretion of the seller.

The Royal Blue 30-day Happiness Guarantee is protected by fair usage, in the case that the seller has reason to believe that the customer is taking unfair advantage then the seller reserves the right to refuse a refund or exchange.

To complete your return, the customers will need to show a receipt or proof of purchase. Only products purchased from www.est1469.com are guaranteed under this policy.

Refunds (if applicable)

Once your return is received and inspected, we will notify you by email that we have received your returned item. If the refund is approved, then credit will automatically be applied to your credit card or original method of payment within a few days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again and speak to your bank, there is often some processing time before a refund will show.

If you’ve done all of this and still have not received the refund, then please email us at: [email protected]

Exchanges (if applicable)

We only replace items if they are defective or damaged.  To report a damaged or defective item for exchange, please email us at [email protected]

Shipping:

Refund or exchange items should be sent to:

The customer is responsible for paying shipping costs for returning any items, the exception is for defective or damaged items. Shipping costs are non-refundable. We don’t guarantee that we will receive your returned items, the customer will need to ensure that the shipping method is tracked or insured. 

Version 1.0 – Created 14th September 2023